New Directions from the New Director at GCC’s BEST Center

Batavia, New York - Dr. John M. McGowan, of Batavia, NY took leadership of Genesee Community College’s BEST (Business and Employee Skills Training) Center effective September 1, 2019. This is an important transition time as the former director retired and the Center completed a critical analysis of its functionality, allowing McGowan to take the reigns with some strategic new direction.

“Having been part of GCC for nearly 15 years and specifically, the last five as part of The BEST Center team, I am excited about the results of our FAR (Functional Area Review) assessment,” said Dr. McGowan, Director of The BEST Center. “In my new role, I will be able to implement changes to make program registration easier, allocate resources for new program development and so much more.”

McGowan intends to utilize his creative staff to identify continuous improvement opportunities and pull together new and exciting training topics which are the lifeblood of community and workforce development.

The BEST Center offers hundreds of training courses throughout the year to individuals looking to enter a new field – such as the Dental Assisting Program which prepares students for entry-level administrative jobs and serves as the ideal launching point into a Dental Hygienist program, or to advance a career through a number of Career Enrichment Courses, or even for leisure – like any of the Drone Courses. In addition, The BEST Center provides Custom Workforce Solutions to support any business or organization looking to bolster employee and organizational performance and improve the bottom line. Businesses can contact the BEST Center for training needs assessments and consultations, work with skilled and experienced trainers to develop customized training plans and even count on the Center’s equipped locations and laptops to deliver online and on-site custom training. 

Dr. McGowan earned his Doctor of Psychology with specialization in Sport and Performance Psychology from University of the Rockies in Denver Colorado in 2018, a Master of Science in Education and a Bachelor of Science in Business Administration from the SUNY College at Brockport in 2003 and 1994 respectively, and an Associate Degree in Business Administration from Genesee Community College in 1986. He is also a 2017 graduate of Leadership Genesee. Dr. McGowan is a life-long resident of Batavia, NY and has four children (John Jr., Joseph, Michael, and Jennifer) and seven grandchildren.

For more information, contact Marketing Communications Director Donna Rae Sutherland at (585) 343-0055 ext. 6616, or via email:


# # #

Editor’s Note:

A photograph of John M. McGowan, courtesy of GCC, is available at:

GCC’s Recognition Matters logo is available at: