Genesee Community College is pleased to announce Lauren Cummings has been named February Employee of the Month. Lauren is a highly-motivated employee working to enhance the effectiveness and profile of The BEST Center. She has led the Center’s goal of developing a fresh, new website and online presence and she was a key team member in creating the Center’s new promotional brochure and online program flyer. Lauren has worked to increase efficiencies in processing registrations and payments working closely with the Records and Business office staff members. Following the resignation of one of the Center’s staff members, Lauren willingly took on extra duties to assist in keeping contract programs running smoothly. She was also instrumental in training and orienting the new person hired to fill the position. Her strong technical and customer service skills help keep The BEST Center’s partners and clients engaged.
Lauren began working at Genesee in 2005 on a part-time basis as a clerk typist in the Human Communications and Behavior department and then in the Arts Department. In June 2007, she became a business training specialist in The BEST Center. As a business training specialist, Lauren provides administrative and technical support for the workforce and economic development effort in the GLOW region. She coordinates and schedules all non-credit courses, creates and updates courses in the College’s Banner system, updates and maintains The BEST Center website and social media sites. She also develops new and supervises current online training program opportunities, and coordinates and administers the Microsoft Office specialist testing center.
Lauren assists the director of The BEST Center, Ray Chaya with the Academic Skill Builder program at the Albion Correctional Facility. Through this program, The BEST Center offers evening noncredit classes exploring a variety of high interest academic disciplines in the Albion Correctional Facility. The classes are designed to keep inmates current, informed and better prepared to achieve in future academic or vocational programs.
Lauren earned an Associate’s degree from Genesee and then transferred on to SUNY Brockport where she earned a Bachelor’s degree in Business Administration. She currently lives in Batavia with her husband Patrick Cummings. She is the daughter of Jim and Marilyn Dickinson and the sister to Marissa Dickinson Benzing. When not working, Lauren enjoys spending time with her family and friends.
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Batavia, NY- Genesee Community College is pleased to announce Ken Suttell has been named February Student of the Month. Ken accepted responsibility for coordinating and organizing the Computer Repair Clinic that allows GCC students and employees to bring in personal computers for repair. He works with 16 of his student peers in organizing the clinic and to date, they have repaired 44 computers. His interaction with other students encourages them to do more in the clinic because of his positive and helpful demeanor. Ken took the recognition one step further by specifically recognizing each of the students in front of the class with a certificate for their work, instilling an even greater sense of pride and satisfaction in their work. He is to be commended for being so mindful of customer service as well as the recognition of his peers in the process.
Ken is an Arcade, NY native and a 1989 graduate of Pioneer Central School. His parents are Donald and Jean Suttell. After 20 years of service in the U.S. Air Force, Ken is as a non-traditional student and he enrolled in Genesee because of the technical focus of the Computer Information Systems program. Combined with conveniently located campus centers, affordable tuition, and credits that directly transfer to most universities, GCC was a perfect fit for Ken.
Ken plans to continue his education at the Rochester Institute of Technology upon graduating from Genesee. He has been accepted into their Networking, Security, and Systems Administration program for the fall 2011 semester. He has just started his career in computing, and the classes at GCC are helping Ken build his skills for employment in a dynamic career and industry.
Ken’s dream job is to be a network security or an IT specialist working for the Department of Defense. The Department of Defense’s mission of defending the country and its interests relies heavily on the security and efficiency of its computer systems. Ken believes it would be rewarding to work for an employer like the Department of Defense with a mission to protect and advance national security.
“And I am sure that they would have some ‘top of the line’ computers and equipment to work with,” Ken added. “Ultimately, employment with any company while working in IT field would be great!”
Ken was named to the President’s list for the spring and fall 2010 semesters. He is also a member of GCC’s chapter of the Phi Theta Kappa Honor Society.
“I like many things about attending school at GCC. If I had to pick just one, it would be the opportunity to work with the talented and skilled students, faculty, and staff in the IT Department. Beginning school last spring as the ‘old guy’ with ‘zero’ experience in the computing field was a little intimidating. However, the small class sizes and the approachability of the teachers and staff has enabled me build my knowledge base and confidence in the world of computing,” Ken noted. “I really appreciate the timely mentorship and support from the teachers and staff. Just as important are the other IT students with whom I have worked with during the Computer Repair Clinics. They are the real superstars who have fixed the computers and made the clinics a success. I am inspired by the willingness of these tech-savvy young people to dedicate their free time to give back to the GCC community.”
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Editor’s Note: A photograph of Ken Suttell (left), Dr. Stuart Steiner (middle) and Lauren Cummings (right) is available at http://marketing.genesee.edu/images/Suttell_Steiner_Cummings.jpg