Genesee Students Give College Top Marks in Statewide Survey

Genesee Community College ranked #1 and #2 among all mid-sized SUNY community colleges on dozens of student satisfaction measures in SUNY’s Student Opinion Survey, Director of Institutional Research Carol Marriott reported to the Board of Trustees Monday evening.

The Student Opinion Survey, a standardized product of the American College Testing Service, was administered this spring to a randomly selected sample of 823 Genesee students, and the results were compiled by ACT. The Student Opinion Survey, administered every three years throughout the SUNY system, rates each college on numerous measures covering academics, co-curricular activities, student services, faculty and staff responsiveness to students, and campus atmosphere.

Genesee students gave high favorable ratings to their college in virtually all areas. Genesee received high rankings in technology services, campus safety, condition of the buildings, transfer planning, ease of registration, quality of instruction, cultural and co-curricular activities, and overall “sense of belonging.” Genesee students felt that faculty members helped them learn how to think critically, gauge the value of information, use innovative technology, and work with other students to a greater degree than students in other SUNY colleges.

Three areas saw significant improvement in student satisfaction over the last three years. Student satisfaction with the college bookstore, food service, and student gathering space shot upwards, Ms. Marriott reported. New food service management and new procedures in the bookstore probably contributed to the scores, she said. And the new Wolcott J. Humphrey III Student Union almost certainly contributed to student sentiment about gathering space.

The positive Student Opinion Survey results are important tools for the College, Ms. Marriott said: “First, they are a form of assessment. They help confirm what we are doing right, and guide us in future decision-making. The results are also useful for prospective students who want to learn what current students are thinking.”

Equally important, according to Ms. Marriott, is the sense of pride that faculty and staff will feel about the results. “The Student Opinion Survey is a validated, third-party instrument, and it demonstrates that our students feel very positively about their college experience at Genesee,” she said. “Our rankings are topping out those of other colleges, and that says to me that Genesee Community College is a leader in the SUNY system.”