New Medical Administrative Assistant Program Offered at

Genesee Community College is pleased to announce a new Associate in Applied Science degree in Medical Administrative Assistant. The new degree rounds out the series of four separate degrees and/or certificates that address the current need for highly skilled office assistants in business and health care industries. Both traditional age students in the first stages of their careers, as well as older adults who are interested in refining their skills and expanding their career prospects, are ideal candidates for the following office technology support programs now offered at Genesee Community College:

  • Medical Administrative Assistant, Associate in Applied Science degree (AAS)
  • Administrative Assistant, Associate in Applied Science degree (AAS)
  • Medical Office Assistant, Certificate
  • Office Assistant, Certificate

    The Associate degrees are typically completed in a two-year sequence of course work, and the certificate programs are usually completed in one year. An integral part of the curriculum in all of Genesee's office technology programs is on-the-job experience where students apply their classroom techniques and newly acquired skills in a real office environment during an internship or cooperative work opportunity off campus.

    In addition to the cooperative work experience, students in the new Medical Administrative Assistant program take a range of informative courses to specifically sharpen their proficiency for a successful career in a health care related office. Among these courses are Medical Terminology, Medical Transcription, Medical Forms and Billing, Human Biology, as well as Management Principles, Advanced Microcomputer Applications, Production Keyboarding, and Desktop Publishing. They also choose from a dynamic selection of electives such as Health or Physical Education, Liberal Arts, Social Science, History or Humanities, and take an English course for a total of 65 credits.

    The new Medical Administrative Assistant degree is part of Genesee Community College's realignment of the Office Technology and management program, which included the renaming and course content adjustments to three other existing programs. These adjustments will further enable each student's successful transition from the classroom into a rewarding career. The renewed programs with their prior titles are:

  • Administrative Assistant, previously Office Technology-Secretarial (AAS);
  • Medical Office Assistant, previously Medical Secretary (Certificate);
  • Office Assistant, previously Word Processing/Typist (Certificate).

    The transition of the program titles and some of the programmatic content reflect Genesee's ongoing effort to make each degree and certificate relevant to the changing needs of the employment marketplace.

    "Under the Office Technology umbrella, Genesee provides a solid pathway for students of all ages to secure a great career within business offices and medical practices around the country," Michael Stoll, Dean of Math, Science and Career Education at Genesee Community College said. "Today's office assistants must be very versatile with a wide range of contemporary skills including state-of-the-art computer training, management abilities, a full appreciation of the billing processes, and also on-the-job experience. Our graduates are frequently offered jobs even before commencement."

    This was the case with Karen A. Dawley, a May 2004 Office Technology graduate who secured her on-the-job training at a private practice in Spencerport where she immediately applied her new computer skills, as well as the patience and compassion instilled by Genesee's faculty.

    "I jumped in with both feet and found the doctor I worked for was very open to my suggestions. He wanted to hire me after the internship was over, but I needed to focus on finishing my degree," Ms. Dawley said. Three months after earning her degree, she was hired by Lakeside Memorial Hospital in Brockport and is now "breaking ground" helping to implement the pre-registration system for radiology patients who are scheduled for a wide variety of tests. "It's been wonderful. I recommend the program at GCC. It teaches all the basics?computer skills, medical terms, compassion and keeping a sense of humor which are essential for the job. Jean Chenu was a big help and inspiration to me," Ms. Dawley added.

    For further information on the Office Technology Career programs, please call Ms. Jean Chenu, Assistant Professor in Business and Office Technology at 585-343-0055 extension 6324 or go to

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