Business Courses Enlighten and Enliven Local Companies with Strategic Information

Three local companies with distinct differences in their mission, products, and services discovered significant commonalities at the "Fair, Square and Legal" seminar offered this past week by The BEST Center at Genesee Community College. With the expertise of Ms. Lucille Lamb who is a Certified Employee Benefits Specialist (CEBS), a local trucking company, a residence for the elderly, and a tool and die manufacturer explored the complex and ever-changing issues involving safe and practical management of the staff of their organizations.

The two-day seminar covered key aspects of employment law and included step-by-step methods of documentation to avoid legal liabilities, as well as compliance and prevention for every business-related matter that can raise legal responsibility. The seminar attendees also learned how to investigate sexual harassment complaints, and conduct safe hiring interviews and proper performance evaluations. In addition, Ms. Lamb discussed the court approved progressive disciplinary procedures that should occur prior to dismissing an employee for cause.

"Regardless of a company's end product or service, all businesses have employees and therefore share complicated staffing issues that greatly impact their bottom line," Ms. Lamb said. "By understanding the many laws that effect the work environment, businesses can often proactively defuse situations internally and avoid costly legal problems. This comprehensive course was designed to provide companies, large and small, with the tools and insight needed to manage their business legally, profitably, and successfully."

In many smaller companies, the person responsible for payroll gradually assumes the role of benefits coordinator as business grows, and this responsibility demands an entirely new knowledge sect. The attendees of "Fair, Square and Legal" were provided with the American Management Association comprehensive reference manual that will be used daily back in their offices.

"The text is very user-friendly and will be a great resource back in the office," said Patty Drew of Genesee Precision. "It's all here," she added.

A second, two-day course entitled "Compensation Planning" is scheduled for June 2 and 3, 2004 and will provide a fundamental understanding of implementing new compensation programs or improving existing ones. Participants will learn the seven basic objectives of an effective compensation plan to help develop policies that address a company's values, culture, and changing needs. The course will also help businesses determine pay levels that will attract, retain and motivate employees.

"Employees are universally the greatest asset to any business, and when properly managed and promoted, they increase productivity and help spur the success of any company," Ray Chaya, Director of Business and Employee Skills Training of The BEST Center said. "We are presenting these two courses to assist local business owners, supervisors, managers and human resources professionals, and share the very latest employee management practices."

Chaya added that Lucille Lamb is among the most accomplished human resource experts in the profession with over 25 years of experience. She has worked with Xerox Corporation, Kraft Foods, and Sentry Group and helped negotiate contracts for local and national unions. As the founder of HR Solutions, a human resources and employee benefit consulting firm, she specializes in assisting small to mid-size businesses in New York State. "Spending two days with Lucille Lamb, particularly in the close, intimate settings of these courses, will be a huge benefit to the participants."

Please note: A photograph of the "Fair, Square and Legal" seminar taken on Tuesday, April 27, 2004 is available at: The photo caption follows:"Fair Square and Legal" a two-day seminar covering employee management and benefits practices was recently offered by The BEST Center of Genesee Community College. Participants included (left to right around the table) Ms. Marcia Noonan, Executive Director of Victorian Manor; Ms. Patricia Drew, Office Manager of Genesee Precision, Inc.; and Anthony Alu, Dispatch/Manager of Riccellin Enterprises; and Ms. Lucille Lamb, President of HR Solutions who led the program.

Anyone interested in attending the "Compensation Planning" program should contact The BEST Center at 585-345-6868 or go to The course costs $179 and includes the workbook, and several refreshment breaks. Participants receive an American Management Association Certificate of Completion.

The BEST Center, an acronym for Business and Employee Skills Training, is the workforce development division of Genesee Community College. While offering state-of-the-art conference facilities for both large meetings and small intimate groups, The BEST Center also tracks and promotes business development in Genesee, Livingston, Orleans and Wyoming counties. Training, workshops, seminars and consulting services are available on campus, on-location, and frequently online. Programs can be tailor-made to specific goals, and The BEST Center continuously offers a variety of seminars to enhance computer, management, leadership and industry-specific skills.